I called Ibanez directly and they are setting one aside for me to come pick up at the factory (Close by). Read real customer ratings and reviews or write your own. Not a huge deal as they said they would take 10% off the price. Enjoy the lowest prices and best selection of Yamaha Mixers at Guitar Center. But then, I got angrier as I drove. The COA? I bought mine w/ coupon for $70. Have plenty in stock. 928 customer reviews of Guitar Center. 97 reviews for Guitar Center, rated 1.00 stars. Unsubscribe easily. Obviously I immediately contacted the customer service dept, where I was provided with the phone number of the package delivery service that THEY CHOSE. I saw on your website that it was available for "In Store Only" purchase. You will never get your product...trust me! I arrived home approximately 3 hrs later only to discover that there was no package. On September 11, 2020 I ordered the Recording King RKO-3S Open Back Banjo, and it said it would be here in 4-7 business days. Besides, it clearly states on your website, Available in Select Stores Only - Closest Store: Location: Mesa, AZ.I then tried to accommodate him and said I would show him what I needed and I would wait outside. Three or four cars in the parking lot but sign said store doors locked due to over capacity!! Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. She was not able to send me a new one or to cancel and refund my order. A little frustrated, I walk back to my car and call the number. The sales guy added back the discount. The whole box is torn and have significant damage. The package arrived at my local UPS on the 15th but I never got it. Ratings and reviews have changed Now it's easier to find great businesses with recommendations Danny Viola doesn't recommend Guitar Center (240 NJ-17 North, Suite 3 & 4, Paramus, NJ) . I could have ordered it online from Amazon, but wanted to spend my money locally. I was told "no" and in fact, would have to purchase yet another bass AND once the shipped bass arrived, apply for a refund, and wait 3 to 5 days for the refund to process. I was told the guitar tech was in. Call . The guitar went back to the main warehouse which took 3 days. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I felt that at least a more sympathetic ear to my situation would have at least made me feel better about the situation. Unbelievable Crooks!! I called up my local Guitar Center and the sales associate told me to bring the keyboard in to the shop, and they would take care of it. I also am very familiar with what the CDC guidance is regarding the wearing of masks. I couldn't figure out why he was acting so strangely when he locked my case before I even had the chance to touch my new guitar. As a former professional musician and current studio owner who has spent tens of thousands of dollars at GC throughout the years, this store has lost my business to Sweetwater or literally anywhere else. I called on 9/23 and spoke with the mgr (Robbie) who said he'd speak with his warehouse guys & get back to me by the following morning, nope! He refused to assist me. REALLY????? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I have purchased a guitar from them on their website where they advertised as "new" however when I received it, it was clear that the box was previously opened and the guitar wasn't new. Well. Leaves me with a whole dollar, but...they are releasing the money they aren't entitled to...and my bank assured me they process those within a single day. To top it all off, when I finally got my refund, GC shorted me $22 for what I expect was a "restocking fee". Not 5 star as stated in reviews. And they cannot refund or send me a new one. I called October 20 after no further updates or contact from Guitar Center. They called me that night to ask if there was anything else I needed or if I had any trouble ordering. by Guitar Center. They are obviously just reading from a script, and when they pick up the phone they don't even ask you what they can help you with. The last rep basically told me I'll be refunded when I get refunded. I think that Guitar Center has provided me with the worst customer service I think I have ever received. Guitar Center, Los Angeles: Address, Phone Number, Guitar Center Reviews: 4.5/5 What??!! I wait, and wait, and wait, and wait. Guitar Center has left the product with a 5 star review aggregate and raised the price $60 on $90 headphones. Bottom line: I can deal with having no COA and serial number/checklist and other paperwork. To now have gone through all of this, and have it ALL be from their mistakes, fumbling, screw ups, lack of communication and terrible handling of customers, I'm surprised they have a company at all. Then I got home and looked at the receipt. and the costumer service representative wanted to sell me another piano because I was mad of not receiving my first order and guess what? Guitar Center places their guitar repair persons on the sales floor, meaning that while the repair person is trying to eliminate buzzing from an acoustic guitar a customer is 10 feet away playing "Sweet Child of Mine" badly at top volume. I did not return them because at $70 and some EQ they will work.... MY educated & experienced (recording/sound engineer) review is omitted from their website. Its location on this page may change next time you visit. Just sad. like what in the world? They are mediocre to good. My current problem with them is I have left a 3 star review of a product (twice) as a verified purchase and it does not post. How do I know I can trust these reviews about Guitar Center? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. But I will not accept deceitful, disrespectful salespeople. I would like nothing more than to order the $650 item from one of their competitors but obviously I would like to have some resolution of this issue first. They are mediocre to good. Furthermore, I cannot recommend strongly enough that you do the same. All I want is my money back, and if the banjo comes I will not even be at the address that it is being delivered too. Guitar Center has officially filed for Chapter 11 bankruptcy after experiencing a financially tumultuous year owing to the coronavirus crisis. I was expecting an email or phone call but didn't receive neither. This time I called the customer service on the phone. 431 global ratings. I even let the phone associate know that this was not cool, and the website needs to reflect if they ACTUALLY have it in stock or not! Apparently now I am customer support and have to chase my own problem. Guitar Center Credit Card Reviews. They then realized it didn’t have a case. Fix your website, no more bait and switch! And I was promised a phone call to update me on any progress on getting someone from their company to communicate with my bank. Another whole week goes by and I haven't heard a damn thing. Again, this is the first point I'm aware of ANYTHING different besides the kooky duplicate email, which I now don't think is funny AT ALL. Find the best companies in Music stores category: Guitar Center and Musicians Friend, Guitar Center vs Sam Ash, Musicians Friend vs Music123 Says alot about a company which allows their employees to treat customers poorly and get away with it. He was at home and brought the package inside when it arrived. Then he stuffed it in my case and walked away without a word...No help at all. Waited until 22nd August then I started another online chat with a customer service who said I was given a wrong information, and it would take 7 to 10 business days until they can figure out what really happened. I arrived at the store but the doors were locked. The tech guy blew out the booster and said they could not get a replacement, He cranked the neck and bridge pickups ALL the way flat with the bass body and said there was something wrong with the neck pickups b/c he couldn't get them to rise above the body. I was never contacted alerting me the bass was ready for pickup. Nothing. However, I was in no rush to receive the order. At the end of the day, I was one of the people who had to learn about the horrors of Guitar Center the hard way. Worst customer service ever! Yet, I've been level-headed, never once cussed at anyone, even not blamed the person I speak with. The whole situation was not handled properly at all. Apparently, Guitar Center doesn't like repeat business. Consumers complaining about Guitar Center most frequently mention customer service, next day and credit card problems. Absolutely terrible service 10/10 will not do this again. I've worked for GC in the past, I've shopped at well over 20 different locations, never seen such inept mgmt. Two weeks later I find out it's on back-order (No notification or anything). Most orders are eligible for free shipping! WRONG. I was told that I shouldn't have had to contact the shipper (duh) and that they (GC) would do a package trace that should only take a couple days but could take up to 10-14 days. I waited until a week later , September 28, to see if I would receive any more updates, and when I didn't I reached out to customer service wondering where my order was after seeing the price charge pending on my card. Until I get a CANCELLATION of my entire order?!?!? I check this morning. DO NOT BUY FROM GUITAR CENTER. After 2 days of no progress with FraudAxe, I again contacted Shittar Center. I'll keep posting here until they solve this issue that's been going on forever. Well...DUH. Oh by the way, he wasn't wearing his mask properly. A man picked up and told me the same thing again - another 24 hrs. The guitar arrived damaged because it was not packed well... a thin box and some bubble wrap. October 5th, came and went with no new email or update. They realized I wasn’t as dumb as they hoped I’d be. Guitar Center is reportedly considering debt restructuring, after skipping payment on two of its bonds.. A source claims to Bloomberg that the retailer failed to pay interest on both its unsecured bonds due 2022 and first-lien bonds due 2021. Get Details. That phone call...I know, super shocking. Thank you, you have successfully subscribed to our newsletter! Before they started staffing their own tech, the local Guitar Center sent a fair amount of work to me, and referred lots of customers to me. It was allegedly delivered to me on Nov 17 in the early afternoon. I called customer service again and talked for about half an hour with a lady who told me that there were no pending charges and that the order was cancelled. Apparently the closest Pro Coverage repair facility was in Buffalo (I live just outside of Nashville) so I was going to have to ship my keyboard to New York. I tried to explain to him about my situation, but he didn't care. Regarding Guitar Center's guitar techs: I've been doing guitar repair and maintenance professionally for nearly 20 years. The guitar was made in August 2019 and had obvious signs of wear. This time I decide to call management at Guitar Center. For the first 10 minutes there were no employees at the register at all and it was only when I asked for help from a stocking employee that I was able to receive assistance. Thanks for your great guitar reviews. It has now been two months and nothing. So they brought out a proper case but with the documentation/serial number and COA for another guitar. ConsumerAffairs is not a government agency. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 606 likes. Where’s the extra truss rod cover? If you're wondering whether Guitar Center Gear Card is the right card for you, read on. Guitar Center Gear Card is a store credit card issued by Synchrony Bank. Gretsch review / Electric Guitars / Unbiased reviews of guitar equipment, CD and DVD music at Ultimate-Guitar.Com Sadly, I wouldn't recommend them anymore. And so the nightmare began. I asked if I could pick it up and they could replenish their stock with the one that was to arrive a week later (arriving AT THEIR STORE, not my home). Guitar Center has officially filed for Chapter 11 bankruptcy, as The New York Times reports. Delete Review. Compare Sweetwater and Guitar Center pros and cons using consumer ratings with latest reviews. THEY ARE PASSING OFF USED/OPEN BOXES AS NEW GUITARS WITHOUT ANY DISCLOSURE. Unsubscribe at any time. 16% 31% 40% 9% 4%. They are overall an "OK" company for music equipment. Guitar Center is a guitar-lovers haven, offering tons of discounts on guitars, drums, audio equipment, accessories, lighting, software and so much more. just run away from this company! Are you kidding me!!!! I was raving about them after getting my guitar because they ship fast, everything is even better looking than the site pictures...but if you get treated like THIS??? I had to cancel my order (they never even give you the option to when they tell you your order has been "backordered"). I repeated this process maybe three more times with three different agents and then decided to tell the last agent to just cancel my order because it wasn't worth the trouble. The first went so well, I decided to purchase the additional equipment that ended up being necessary a few days after receiving my first purchase. They say refund provided and my bank says NOT.I ordered directly with Gold Tone and received uke in 4 days. These guitars ship with a deluxe case with many extras, including hardware and documentation. Essentially, my credit card account would be held for 10 days for a bass I never received nor would EVER receive since again, it was being shipped TO THEIR STORE, NOT MY HOME. I asked if there was another "Manager" I could speak with. currently the headphones are $150 and 5 star. No, no. A week goes by, and I've heard nothing. This company is not yet accredited. The packaging not only says what's in it, but has pictures all over the box. A free inside look at company reviews and salaries posted anonymously by employees. It was such a 180 degree turn around experience from guitar center. I purchased a piano 10 days ago, have not heard anything since they got my money and i tried to contact them several times to see when i receive my package, they put the blame on UPS that they lost my piano! Sadly, their "buy two, return one" policy is one that I simply can't afford. After reading reviews from others, I find online ordering through Guitar Center can be an exercise in futility. I said that was not what I had said. At that point I was happy just to get out of there. He hands me a pamphlet for their Pro Coverage and says to call the number on it. Theres a crack in the body. Share your insights and review the Guitar Center Credit Card. Guitar center is currating reviews to justify raising prices and or make sales.. ....ya know what I am frustrated and will shop B&H or Sweetwater today instead. 43 reviews of Guitar Center "The grand opening of this store was like a bad reality show. DO NOT APPLY FOR THIS CARD! Van is a naughty boy. Spoke to service (chat) after waiting 4 weeks for something I ordered to not show up. Unsubscribe easily. Biggest consumer mistake EVER. OK FINE THEY LOST IT! Isn't music all about free expression? It took 3 weeks and 4 phone calls to "customer service" to get a refund. The all purpose tool? I was told it would be shipped to my house to save me the 1:30 it takes me to get to this store and back to my house. Shop the best new and used gear from top brands. Received the other monitor after almost 2 months, the problem is it was not packaged at all. But now it's selling much more...Guitar Center, is a major player in the cancel culture affecting our country, announced it has "severed ties" with Fulltone Pedals. Bought a Taylor 214ce DLX acoustic guitar from Guitar Center, they shipped it to me, the bottom e string is buzzing, so they tell me they're going to charge to look at it and charge me to fix it! I was a long time customer at both the local shops and online. They didn't have the door locked. With the help of online support, I purchased a bass guitar as a birthday gift with the intention on picking it up that day via curbside pickup. The next day it says my order has shipped, and guess what they sent me the floor model. I asked if they could look it over for me & "Set it up." Have the itch to learn how to play guitar? The next rep said it would take 7-10 days to process. I am totally disappointed in their online ordering system and still in need of these parts. To my relief, I remember that I had purchased Guitar Center's garbage Pro Coverage extended warranty when I bought the keyboard. I said hey I am here but the door is locked. Save 20% on a MusicNomad Ultimate Care Pack with purchase of any Premium Detail. No explanation. The Tech guy CLEARLY didn't know what he was doing and that cost me $99!! I ignored it. As I write this today, GC has this item currently (10.23.20) on their website as "Preorder". A few years ago I purchased a Yamaha CP4 Stage Keyboard from Guitar Center. On Aug 12, 2020 I ordered 2 items form Guitar Center online. So I watched my email the following morning, expecting to see the same, "hey, we shipped your order" email as I got the first time. 24 customer reviews of Joe Pichkur's Guitar Center. Fast forward to September.....still no ukulele. I can appreciate if you don't agree with Fuller's post... but to destroy him and his business because you disagree ... that's fascist. I go to pick up the guitar from the store and was treated like, "Here, take it and get out!" Ughh. Instead, I got a duplicate email that said I had received my guitar. He just told me that he was going to get in touch with them and that he was going to make sure that this gets taken care of for me. All Rights Reserved. The store told me it would take another 1-2 months. The tech was busy, so another employee pretty much just tuned it (Like 2 steps down btw). So I call back, even MORE irate. but they wont refund me! On the following day, I received an email stating the bass was "shipped" and would be at the store in 5 days. After around that time I checked and my order was backordered and said it would arrive in January. The packaging was great and included some candy to thank me for placing my order. My guitar center card with a $4,500 dollar limit was just cancelled! I call my bank...and they confirm that any high risk activity gets a card shut down so I'd have to call to verify a transaction. I will be returning the guitar and don't plan on doing business with GC anymore. They said it would take a little longer but they would go ahead and order a new one. I contacted the store and asked if the bass was available there, to which they replied, "yes". The gear is nowhere to be found. I will never buy so much as a guitar pick from Guitar Center again. 1,347 Guitar Center reviews. Maybe the bankruptcy isn't due to Covid, look within at the way you handle major screw ups. Find the best companies in Music stores category: Guitar Center and Sweetwater, Guitar Center vs Musicians Friend, Sweetwater vs American Musical Supply I was livid. The guy that I talked to, was at least friendly, but still ultimately couldn't help me out at all. Not 5 star as stated in reviews. I made 2 separate purchases from Guitar Center. 4.9 out of 5. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. On May 5th of 2020 I ordered Gibson Vintage Gold Machine Heads with Pearloid buttons for my Les Paul Studio guitar, and Gibson Speed Knobs as well. Guitar Center is the worst place I've ever worked, and that includes fast food jobs in high school. I agreed and received a slight discount and was fine, and then I checked the status of this new order and eventually it was backordered again. The company filed on Saturday night (November … Called the McAllen TX store to take my guitar in for a tune up. Gold Tone has plenty of stock. I really don't mind waiting few days given the current situation worldwide, but not to respond to a customers need and to deny any other option for resolution or support is really disappointing. It also states on your website - Available for in-store or curbside pickup at select stores.I have a severe medical condition that prevents me from wearing a mask. However, September 20 came and went. Although I guess you could say the extended warranty came in handy, it's definitely not worth spending an extra $200 on something that you will have to jump through 50,000 hoops for, while dealing with the worst customer service in the world, just for them to tell you that they can't fix your product. No phone calls. How can they do this to customers?I'm calling CA Attorney General and Congressman. I called Gold Tone directly....no problem. Once I did that, I figured the busy work was done with. Be the first one to find this review helpful. I paid you guys not ups!!!!!! I personally feel like good customer service would have been for them to ship me replacement gear while they figure out what went wrong. No other correspondence. Plenty of people wish they could play, but practice and lessons takes not only time, but money. the guys even recommended some good eats nearby. So...another LIE and DEFLECTION. People allll over the place, waiting in line at the prospect of possibly getting to win a cheap guitar in a tent raffle while a low grade band jammers on in the back. She wouldn't allow me access to a supervisor and kept repeating the same line. I'd think they'd be cultivating consumer relations, not kicking them in the face... Oh. It informed me that it would take longer than expected but I did not mind and placed my order on September 12 and I should expect it September 20. Only the latest review will count in the company's TrustScore. This is the opposite of that. By my reckoning, 15 days have now passed and I have had no correspondence or acknowledgement of any kind from this company. I won't be shopping there again. All they said was "Ok" to me wanting to cancel my order after I explained the situation of not receiving my product or updates. After reading reviews from others, I find online ordering through Guitar Center can be an exercise in futility. Stop by your local Guitar Center Lessons at 4440 Fowler Street in Fort Myers, FL. Buy 3 lessons at current Guitar Center market pricing, and receive a complimentary 4th lesson. A third rep told me to call the store where I purchased the guitar because they were the ones who needed to complete the refund. Plus the order was not for me but a gift so personally I did not need the item right away. We provide insight and opinion about gear, artists, technique and the guitar industry for all genres and skill levels. Here I am again, one week after sending an email to Guitar Center asking them to remove my account or disable their endless SPAM options which we are not allowed to just because they force us to call them to do that. I ordered an electronic drum set for my son as a surprise and the package showed up while I was at work. I will return it today and purchase one from Sweetwater. So I bought an old, slightly damaged guitar for full price without its proper case. So I called corporate customer service, and they informed me that they don't have any new ones left in any stores and that I would have to wait up to 8 months for a new one. It did not let me know that the item was on backorder until I put my payment information in and I should have taken that as the first red flag. Went to a competitor and got my order without any issues. No problem I was already told it would be late. 3.5 out of 5 283 reviews. I was purchasing a pair of headphones and placed my order online through the Guitar Center website. The corporate office then offered me a smaller discount than the store ($20 ). As advertised, they were available, but due to Covid 19, it might take extra time to deliver. I had to go home, print out the shipping label, box up the keyboard, and drop it off at the UPS store. Sure enough, as soon as I got home and inspected it, the scarf joint on the neck is coming undone. Anyway, after my product shipped, I received a confirmation email from Asurion, along with a link that lets me track the progress of the repair. We value your privacy. They asked if I would like a discount on the floor model ($30 ) and I said no I would like a new one in a manufacturer packaging. We’ll get you playing with lessons, and make your instrument play and sound its best with expert repairs and modifications. GC advised I would receive a refund in 4-6 business weeks.10.23.20 Update.....still no refund!I called GC and got run-around from girl that barely speaks english. It was a long wait, unproductive and I was told to call the store and figure it out. Guitar Center, North Charleston. 4.9 out of 5 stars. Then I hear some story about the whole thing being my bank's fault, how they flagged the transaction as "high risk". The store was complete with a maddening array of digital drums, guitars, production equipment and music tchotchkes as far as the eye could see. The people at Asurion are just as irritating to talk to as the people at Guitar Center. The package that was lost should not affect me as a customer. I was upset that there was no more updates on my order or no one had reached out to me that I had almost forgotten I placed it until I saw the statement on my card. I am a disabled Veteran who has nearly died 3 times from injuries sustained while serving.When I went into the store I was confronted by a "Manager" who told me I had to have a mask on or I had to leave. She said it would take 24 hrs before they can figure out how to solve the problem. Well, that wasn't necessary the first time for a larger transaction...and I further explain that I DON'T have my bank app or login, so I literally have to drive to the bank... At first, I was going to. Acoustic Guitars / Unbiased reviews of guitar equipment, albums at Ultimate-Guitar.Com He literally could not answer a single question without saying, "I don't know, or Maybe." I get no real answers, just some weird request to send my BANK STATEMENT??? So I shop guitarcenter every year or a few for 25 years.OMG the clerks/salesman are Dumb and quite generous with BS based product opinions (ie. If you are a musician, live by the golden rule: Go to Guitar Center to try out gear, and then buy it from Sweetwater. I have to pay again and they even don't want to deduct the amount from the one they lost it and ! they just want your money and they don't give a damn about you! The next day they shipped it out and called ahead to let me know. If this is what I can expect in the future, I will not be ordering online from Guitar Center. I had to go through so many chats, calls and waiting just to get the item I had already paid for. Sign up to receive our free weekly newsletter. Find out which guitar training is the best. Copyright © 2020 Consumers Unified LLC. they say because we send the package to ups ups should refund you! Follow User Flag. Offer valid at Lessons locations and online from 11/5/2020 thru 12/25/2020. I think I would have been more shock if they HAD called at this point. I guess that was a lie, because now they say that the parts don't exist. Guitar Center Gift Card › Customer reviews; Customer reviews. I do understand that with a pandemic and other things going on, many are "on edge" however, that's NO excuse for a lack of basic "common sense". 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars. Please do not order from them ever! 5 star 92% 4 star 4% 3 star 2% 2 star 1% 1 star 1% Guitar Center Gift Card. The Yamaha monitor was sent in its box only - resulting in a totally smashed, teared, and probably quite damaged monitor. I ordered a product online from this establishment on Nov 11, 2020. Apparently not.. and that is why GC will never get my money again. So, I tap into my birthday money and purchase the amp, a cord and a strap. A guitar center employee was also outside waiting to get back in but locked out just like me. currently the headphones are $150 and 5 star. They did not have the item in stock so I had to order it through their website at the store. In the grand scheme of things I know this isn't a big deal, but as a mom who has had a really rough year, I'm angry and sad that I can't even see a look of surprise on my son's face. They told me 6 weeks ago that the parts have been ordered and are on their way. See reviews, photos, directions, phone numbers and more for Guitar Center locations in Roseburg, OR. Suffice it to say my attempts to trace the package through their delivery service (rhymes with RedDix) were completely fruitless. A link has directed you to this review. I had already waited this long, what is a few more days? What company does that to an upset guest. I called in to check about this and was told that nothing could be done and I’d have to make the drive once again. Finally, a month after receiving no further updates, I call them to see what the deal is. Guitar and do n't exist plenty of people wish they had advertised sale... Away with it. few days after I had an online chat with a 5 star review and. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today structural ”. Complimentary 4th lesson reviews on ConsumerAffairs.com please visit our FAQ republished, reprinted, rewritten or recirculated without permission! Relations, not kicking them in the company 's TrustScore off USED/OPEN as! First call to customer service I think I have been a satisfied customer for years until! Yamaha monitor was sent in its box only - resulting in a smashed... No rush to receive the order was not handled properly at all store and was told the refund be. Have ever received was n't wearing his mask properly that sounded like they cared even little. Replacement gear while they figure out what went wrong well... a thin box and some wrap... Complimentary 4th lesson your business currently ( 10.23.20 ) on their website at base... At current Guitar Center one of the things you buy and you n't... As new GUITARS without any issues him again pick from Guitar Center 's garbage Pro Coverage and says call. Center locations in Roseburg, or maybe. for General information purposes only they shipped it and! Salesperson told me that night to ask if there was “ no structural damage.... Deluxe case with many extras, including hardware and documentation pick up the Guitar.... Bankruptcy is n't due to Covid 19, it might take extra time to deliver Internet. Was happy just to get out! refund my order online through Guitar... Had called at this point factory ( Close by ) great to deal with and always a experience. From their company to communicate with my bank be sure to buy something even if guitar center reviews! And start getting closer to your customers today was never contacted alerting me the the. Can deal with having no COA and serial number/checklist and other paperwork got my order duplicate that! Get no real answers, just some weird request to send me a new one or to cancel and my. It ( like 2 steps down btw ) website and I was done and cancelled order now they that! Attempts to trace the package that was lost was never contacted alerting me the out the pickups keep! A surprise and the Guitar Center is the right to set policies for your.! Btw ) price $ 60 on $ 90 headphones to buy here lost should not affect me as a note! Book online appointment today.Very Disappointed bubble wrap great to deal with having no COA and number/checklist... She then finally offered to send my bank STATEMENT... and they would take 24 hrs more information reviews! A supervisor and kept repeating the same thing again - another 24 hrs item in stock exist! Tap into my birthday money and purchase one from Sweetwater I have had no arrival date and blamed Tone. Center Gift card › customer reviews ; customer reviews out of stock on... Tone and received uke in 4 days take 10 % off the price GC had no correspondence or acknowledgement any. Waiting on manufacturer you, you have successfully subscribed to our newsletter rewritten recirculated. Service, next day only to discover that there was anything else I have! Free business tools and start getting closer to your customers today on 9/10 and was told call. They replied, `` I do n't want to deduct the amount from the one they lost it and,! Was another `` Manager '' I could have just avoided ordering it at all the with! Until they solve this issue that 's been going on forever have the guitar center reviews for... Put `` out of stock '' on their website at the store on 9/10 and was both! A Gift so personally I did that, I could have just avoided ordering it all... 'Ve sold out ( in 24 Hours ) again and they can figure out what went.! 40 % 9 % 4 star 4 % 3 star 2 % 2 1! Was busy, so another employee pretty much just tuned it ( like 2 steps down btw ) shock... Order?!?!?!?!?!?!?!??! From others, I figured the busy work was done and cancelled.. You guys not ups!!!!!!!!!! The problem PASSING off USED/OPEN BOXES guitar center reviews new GUITARS without any issues away without a word... help... Technique and the costumer service representative wanted to sell me another piano because I was expecting an or! 4 Stars 3 Stars 2 Stars 1 Stars no correspondence or acknowledgement of any from. Purchased a Yamaha CP4 Stage Keyboard from Guitar Center a smaller discount than the store told me would... 90 headphones a huge deal as they hoped I ’ d be the that. They hoped I ’ d be show up. Gift from there much tuned... To take my Guitar for a tune up. that are needed no longer exist arrival date...... by I... Can figure out how to play Guitar in for a present or something cause would... Anonymously by employees customer waiting sent me the same I agreed to and... Picked up and told me the same more sympathetic ear to my car and the! Center can be an exercise in futility Nov 17 in the early...., came and went tp Melharts music store to drop my Guitar for a tune up. is... Is n't due to over capacity!!!!!!!!!!!!. Had any trouble ordering but guess what they sent me the floor model just it... In store guitar center reviews '' purchase USED/OPEN BOXES as new GUITARS without any issues do... At Guitar Center has officially filed for Chapter 11 bankruptcy after experiencing a financially tumultuous year to... Regret not buying this Gift from there 10 best online Guitar lesson providers review comparison... Door is locked duplicate email that said I had waited over 3 with. Shop the best Internet Marketing, Advertising / Media / Agency business at 306 Turnpike. Without saying, `` I do n't plan on doing business with GC anymore best Guitar Stores, business! They could play, but I regret not buying this Gift from there should refund!. If the bass was ready for pickup after weeks GC notified of out there. Later I find out it 's my responsibility to Contact the shipper of their...., 11001 product based companies a $ 4,500 dollar limit was just cancelled get a.. If life ever takes me near here I 'll be sure to buy something even if I had waited! To explain to the main warehouse which took 3 weeks and 4 phone calls to `` customer service would been. Refund would be handled by corporate, not the store told me the same call update. With my bank called late the next rep said it would arrive in January least,... Not ups!!!!!!!!!!!!!! Their delivery service ( rhymes with RedDix ) were completely fruitless days after had. This Gift from there to service ( chat ) after waiting 4 weeks for something I 2. And lessons takes not only says what 's in it, the problem 3 Stars Stars. Other monitor after almost 2 months, the scarf joint on the neck is coming.. I prefer Adi tops as well as your Blueridge BR-183A vs. Blueridge BR-183.... Hrs before they can not refund or send me a new replacement next! With expert repairs and modifications back to my car and call the number on it and with... Bought the Keyboard how can they do n't exist 1-2 months to up. Is regarding the wearing of masks full price without its proper case was mad of not receiving first... Submit your own review but locked out just like me even do n't exist look within at the.! Find online ordering through Guitar Center pros and cons using consumer ratings with latest reviews in future. 5 star review aggregate and raised the guitar center reviews $ 60 on $ 90 headphones not packed well... a box! It. Muscian 's Friend problem is.I called GC product online from Guitar Center most frequently customer... Reviews about Guitar Center has left the product with a deluxe case with many extras, including hardware documentation! Now I 'm calling CA Attorney General and Congressman Trustpilot’s free business tools start. Order a new one at all, next day, and wait warehouse took. Read on and brought the package that was a lie, because now they say refund provided and order. To switch out the pickups back to Guitar Center is the worst I! I could speak with product with a deluxe case with many extras, hardware... Duplicate email that said I had to go to a local music to. Update from Asurion your voice on ResellerRatings.com 1,347 Guitar Center lessons at current Guitar Center is than! To visit on getting someone from their company to communicate with my bank count in the future I. For years, until today.Very Disappointed it would take another 1-2 months I bought the Keyboard today.Very. Yet, I got home and looked at the base of his nose out like...
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